Effective Date: October 30, 2026

1. Introduction

At Wearvilla, we aim to provide a smooth, reliable, and convenient shopping experience. This Delivery Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Wearvilla, you agree to the delivery terms outlined below.

2. Order Processing Time

Once your order is successfully placed and payment is confirmed, our team will begin processing it.

  • Orders are generally processed within 1–3 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Processing times may vary during promotional events, holidays, or periods of high demand.

  • Customers will receive an order confirmation after successful placement.

3. Estimated Delivery Time

Delivery times depend on the shipping destination and courier service.

Our estimated delivery timelines are:

  • Domestic Orders: 3–7 business days.

  • Remote Locations: 5–10 business days.

  • International Orders: 7–15 business days, where international shipping is available.

These timelines are estimates and may vary due to courier operations, customs procedures, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.

  • Shipping fees may vary depending on the delivery location.

  • Additional charges may apply for remote or special delivery locations.

  • Any applicable free shipping offers will be displayed on our website.

  • Customers are responsible for reviewing the final order amount before completing payment.

5. Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information.

You can use the tracking details to check your shipment status and estimated delivery date.

If tracking information is unavailable or not updated, please contact our customer support team for assistance.

6. Delivery Address

Customers are responsible for providing accurate and complete delivery information when placing an order.

Please ensure that the following details are correct:

  • Full name.

  • Complete delivery address.

  • City, state, and postal code.

  • Valid contact number.

  • Any additional delivery instructions, if required.

Wearvilla cannot guarantee successful delivery if incorrect or incomplete address information is provided.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier or logistics issues.

  • Incorrect delivery information.

  • Weather conditions or natural events.

  • Public holidays or operational disruptions.

  • Customs clearance for international shipments.

  • Other circumstances beyond our reasonable control.

We appreciate your patience and recommend contacting our support team if your order has not arrived within the estimated delivery period.

8. Failed Delivery Attempts

If a courier partner cannot deliver your order due to an unavailable recipient, incorrect address, or other delivery-related issue, additional delivery attempts may be arranged according to the courier’s policies.

If an order is returned to us after unsuccessful delivery attempts, our customer support team will contact you regarding the next steps.

Additional shipping charges may apply for reshipment where applicable.

9. Damaged or Missing Packages

If your package arrives damaged, opened, or appears to be missing items, please contact Wearvilla customer support within 48 hours of delivery.

Please provide:

  • Your order number.

  • Photographs or videos of the package.

  • Details describing the issue.

Our team will review your request and work towards an appropriate resolution.

10. Order Cancellation

Customers may request cancellation before their order has been dispatched.

Once an order has been shipped, cancellation may no longer be possible.

For prepaid orders successfully cancelled before dispatch, eligible refunds will be processed according to our Refund & Returns Policy.

11. International Shipping

International shipping may be available to selected countries and locations.

International customers should be aware that:

  • Delivery times may vary depending on the destination.

  • Customs duties, import taxes, and other applicable charges may be payable by the customer unless otherwise stated.

  • Customs clearance may cause additional delays.

  • Shipping availability depends on the destination and courier service.

12. Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact our customer support team.

Company Name: Wearvilla
Email: [Insert Your Support Email]
Business Address: [Insert Your Business Address]

We appreciate your trust in Wearvilla and look forward to delivering your favorite fashion essentials.